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TERRIBLE SERVICE - NO CUSTOMER SERVICE - DO NOT USE - Review by citysearch c | Suburban Waste Service

Suburban Waste Service

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TERRIBLE SERVICE - NO CUSTOMER SERVICE - DO NOT USE 4/3/2007

Would high recommend using other company for your trash service. There have been several scheduled days they have not shown up and calls to customer service provided no satisfaction. Yesterday was the final straw and I have swithched to another company. Put trash out at 6:00 p.m. Sunday for my Monday pick-up day. Trash was never picked up and when I called customer service I was told the driver noted the trash was not at the curb, which was a LIE. I asked to speak with a supervisor and was told they would contact one and have them call me back, never they never did. When it snows, even a small amount they use that as an excuse not to show up, and trash has to sit to following week. Previously there was no service for three weeks, because of a ""broken truck"". Customer service staff is rude and indifferent. Very unproffessional company I do not know how they stay in business. FIND ANOTHER COMPANY! Cons: Not Reliable, Customer Service Personnel Lie to you, Never make good on promises more
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