We celebrated my aunt's birthday tonight at The Odyssey. Tonight must've been the worst visit to a restaurant I've ever had. We had a party of 30+, with a set menu, arrived at the restaurant at 7pm. It took over an hour to get our main course and more than 30 min to get our desserts. Non of our service needs were met and this was all due to the fact that the manager had placed one waiter for our entire party. Eventually, we got a chance to talk to the manager Mike J., however Mike didn't recognize the restaurant's fault even after all the explanation. Mike J. should be fired and all the waiters at the restaurant should be re-trained for customer care.
Cons: Bad service and bad management. Poor, poor customer service!!
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