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Well managed, great staff, great food - Review by citysearch c | Big Papi's Grill

Big Papi's Grill

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Well managed, great staff, great food 4/14/2007

We happen to frequently dine at Metro 9 SteakHouse. As for the place being poorly managed (Summer56), I feel that you are absolutly wrong! Your review was a tad bit harsh for someone that must know his steaks. Sounds to me like someone was jealous that someone else got the bigger piece of meat! If you are such a pro and know your steaks, then you would know that a rib eye has various cuts of meat that are inconsistent to one another. They must cook over 200 steaks a night. Do you think they hand pick to make sure that tables are consistent and get the same cuts?! Probably not! I'm a chef and I know. I would have done the same thing if you dined at my restaurant. The staff and management are very knowledgeable and professional. I'm sure you didn't want to hear that you were WRONG! But it seems as if you were. That is the reason for your nasty review I'm sure. I have seen it before! Where else do you go where the staff is on top of things. Would you have rathered your situation not be taken care of? Like I stated before, we frequent the place and the management is around and about making table visits, talking to guests, handling situations in a timely manner. It's rare to find places like this where management is present rather than hiding in the back or in the office. We have a great experience each time we go. It's finally nice to have a great restaurant that is hip, trendy, and average priced around this area. Metro 9 is a great place. Don't let peoples bad reviews stop you from going. Maybe they should be the ones that shouldn't dine out! more
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