I went to Doodles and purchased a $465.00 diaper bag for a dear friend. I returned home less than one hour later only to receive a 15% coupon in the mail from their establishment. I called them immediately and asked them to honor the coupon. I have never been treated so discourteously in a retail store. They hesitated when I asked for the owner or manager's name and then very rudely told me not to expect a return phone call. I discovered that the ""owners"" are mother and daughter, and apparently the apple doesn't fall far from the tree. I was in route to return the entire purchase when the salesperson who originally helped me called to offer to return then repurchase the item for the 15% off, only to arrive and be told that the ""owners"" would not allow it. I would never buy anything from a company so unprofessional and ungrateful and ignorant in business as they are. They could have saved a sale as well as a customer, instead they ended up losing the full amount of the sale rather than a 15% discount and a good customer!
Cons: everything
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