This is the most poorly managed restaurant I've ever dined at! I booked the banquet room for 20 guys and it was a terrible experience. 3 people never received their meals and half the people (approx 10 people) had to send their steaks back b/c they were grossly undercooked. All of us are big steak eaters and even the guys who enjoy a raw steak couldn't believe how cold the steak centers were. After my steak arrived for the second time I still couldn't finish it because it was still undercooked. By the way, I ordered the filet and what I managed to eat was very low grade steak. Management was unimpressive and very reluctant to make our dining experience enjoyable despite several updates on our situation. After waiting 2 hrs for the 3 missing meals we decided it was time to leave. Management took off some of the liquor drinks but still charged us for the missing steaks?!?!?!?! We wanted out so we paid the bill and left. A week later I complained to the general manager who stated he would investigate and promised to call me back. Guess what... he never called!
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