The people who have posted negative reviews are not exagerating! I would have thought they were, but after visiting the store in Duluth I know better. Before I start describing my experience, I have to say that the person who wrote the review describing his used car-like experience might want to have the stone he found for $18K at this store appraised and graded by an outside party (scary that someone would buy from these people). \r
I recently visited D Geller with my girlfriend to try to get an idea of the type of ring she would like. After spending some time with one of their salesman, I asked if we could have the information on a particular ring, so that we could reference the ring as we continued to shop. He left to go write the info down, and returned empty handed. Then he asked my girlfriend to leave us alone so that we could speak. I listened to his pitch, even though I found it pretty rude, and politely told him that I wasn't interested in buying anything that day. He persisted, and I again asked for the info on the stone and ring. I was never allowed the opportunity to view the stone through a loop, or offered the grade of the diamond. Finally he agreed to go write the info down again, but two minutes later, another salesperson came out with the same pitch. I told her that I wasn't prepared to buy anything, and she started telling me that I needed to put a few hundred dollar (non-refundable) deposit down on the ring before leaving. I again explained that I wasn't prepared to buy anything regardless of the price. Finally a sales manager came over to interupt with a calculator, and presented a price almost $2K cheaper than the original, and told me to put a deposit down. I explained again, that I just wanted the info on the ring/stone. No dice! I was thanked with a comment ""When you're serious about buying, come back!"". It was the single worst shopping experience of my life. Who sells diamonds and doesn't talk about their grade? Fishy!!!
Pros: Large selection
Cons: High pressure, rude sales staff, feels like a sleezy used car dealership
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