Worst service experience of my life. I am planning on letting toshiba know that their service vendor is doing them a disservice. My plasma has been out for 10 weeks and i have not even received a phone call. I decided to call the shop and was given the run around by a very rude woman who acted as if i was intruding on her private time and could not give me any info on my tv. I was directed to call back later. On doing so i finally was told that they had ordered a part from toshiba but could not give me a time frame as to when the part would be in. What the H*ll!!! I would think that would be one of the first questions you would ask. Do you think it might be important to give an eta to your customer??? I am still waiting. In fact i was told they cannot give out eta's, they had the nerve to tell me it may be another 6-10 weeks. What the Fubar??? I takes 5 months to get a tv repaired!!!!! Ridiculous. Best Buy had better get me a replacement, this is absurd. I only had the thing for 1 day before it went out.
Pros: A SCAM
Cons: Everything
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