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Good Cleaners - Bad Communication - Review by citysearch c | Marvel Maids

Marvel Maids

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Good Cleaners - Bad Communication 3/12/2007

I hired Marvel Maids to clean my condo on a bi-weekly basis. The company set me up for a Monday morning 8AM schedule. I was asked for my credit card number and informed that unless I called to cancel two business days before the cleaning, I'd be charged no matter what. They quoted me $155 per cleaning and that works out to about $100 per hour. Pretty spendy for maid service. If they do a good job and show up on time, I guess it's not outrageous, but at that price, I expect a top-quality product. Pros: Good cleaners who work fast Cons: Scheduling issues, high price, customer unfriendly cancel policy more
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