To celebrate my 2-year anniversary with my girlfriend, I wanted to buy her a ring and give it to her during a vacation at DisneyWorld. I read all of the positive reviews on-line and figured I would call Jay. He was so easy to work with, available to answer questions, provided helpful information and background about the types of gem I was interested in, spent time trying to find just the right thing and did so within a prescribed budget. The experience was easy and painless, and we found a fantastic ring with diamonds and sapphires (our birthstones). My girlfriend absolutely loves the ring! We are going to get engaged this summer and I am contacting Jay again to see what we can find for that special moment. Jay is a true ""gem!"" (Sorry if that has been used before).
Pros: Customer Service, Availability, Listening skills, Creativity in finding solutions
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