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Big, But Impersonal - Review by citysearch c | Barnes & Noble

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Big, But Impersonal 2/12/2007

I usually start looking for new books at Joseph Fox Bookshop on Sansom Street, right around the corner from B&N. Fox is smaller, but the staff is friendlier and very helpful. For that reason, I prefer independent book sellers like Fox to mega-stores like B&N. But when I'm in a hurry and Fox doesn't have the book I'm looking for, I resort to B&N. I just phoned them about a book, they quickly located it, and said they'd hold it for me - but only for 3 days! At Fox, I never would have received that kind of treatment. They've held books for me for weeks. I always feel I get a more respectful attitude from the staff there. more
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