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Very unprofessional - terrible customer service - Review by citysearch c | Nested

Nested

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Very unprofessional - terrible customer service 2/1/2007

I wanted to like and support Nested, but they thoroughly disappointed me. After taking a sizable cash deposit for a special order, it turned out (6 weeks and 3 phone calls later) that the owner had forgotten to place the order at all. The order I thought had been placed was intended to be a birthday gift for my husband. His birthday was 2 days later, and I was left with nothing for him to open.\r \r As it happened, I was able to find the items (espresso cups) online for considerably less than Nested was going to charge. I gave my husband a picture of the cups to open on his birthday - not quite the same.\r \r I always try to support local businesses, but I expect at least minimal customer service and professionalism. Nested provided neither. more
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