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APALLINGLY awful service - Review by citysearch c | Le Happy

Le Happy

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APALLINGLY awful service 2/22/2007

despite what this site reports, le happy does not take reservations for large parties - or, they will before 6p or after 10p which is to say, effectively, why bother?\r a party of 7, we took our chances and actually got a table fairly easily. \r the most amazingly rude hipster waitress (friday 02/16, 7ish pm) served only half our table water. ages later she took our order. over an HOUR later five of us were served, the remaining two waiting another 20 awkward minutes, with not a single apology or semblance of regard for the situation. service101: that is completely unacceptable. \r when the bill came, she flippantly informed us that large parties are automatically charged an 18% gratuity, which was never stated otherwise though perhaps it was written in teeny type on the menu in the dim candlelight and we missed it. clearly her theory was - why work for your big fat undeserved tip or care for your customers when it's a large party since it's a given you'll get it? \r rather enraging...\r then it took her something like 20 solid minutes to return with our change and charge slips, making us late to fetch a friend at the airport...all this on a friends' birthday celebration dinner... \r while the food is consistently good, the service makes it an overwhelmingly negative experience. more
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