I called HMS after reading a review - here, as a matter of fact. I talked to Keith, who seems to be the owner/manager. He gave me a very reasonable quote - best I could find. The crew was supposed to arrive at our house at 8:30. They finally showed up at 11:15 - they said the truck broke down. Although the movers were friendly, I don't think they had much experience. We had an expensive dresser that two of the workers kept arguing about how to move it - come on guys, decide. They battled each other (and the doorways) until they got it on the truck. More of that kind of stuff throughout the day. The bill came out $600 more than the estimate - what good was that? They did not fix the damage to our front doorwqay, nor have we gotten satisfaction on out dresser. Overall, a bad experience.
Cons: inexperienced workers, bad scheduling, old truck - filthy paddings!!
more