This review has been a long time coming, but I think the best part of gentle star is the great customer service and both Dr. Ellis and Craig are ready to forgo the timer and concentrate on you as a whole person. Craig, the aesthetician, is like a skin guru who guides me through great skin and who I feel I have bonded with on a more personal level as well (and has shown me the merits of astrology). Before Gentle Star facials were a bit like going to the dentist, and I still have residual fear from past experiences, but they have all made it such a funky, homey, and comfortable environment that the whole clinical aspect has been eliminated. They are honest, open, thorough, result-oriented, and aren't just out to sell you unnecessary products and services, therefore I highly recommend them.
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