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Great Selection Horrible service repairs - Review by citysearch c | American Tv & Appliance

American Tv & Appliance

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Great Selection Horrible service repairs 2/9/2007

We bought many items from American. However the proof of a good purchase is the longevity. We purchased an extended warranty and it is a rare event, but well spent. They have now come to our house 6 times a little over 3 months to repair our refrigerator and it doesn't stay cold. It takes over a week for them to come back and try again. We have had to throw out hundreds of dollars worth of food from both the freezer section and the refrigerator section at least twice. The last time the tech said it must be a leak inside the walls of the unit and they will offer us a replacement settlement of some type. He stated they would see that it was not repairable and call us back. Pros: Selection! Cons: Service!!!!!! more
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