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poor customer service - Review by citysearch c | Complete Outdoor Equipment/rental

Complete Outdoor Equipment/rental

Claim

poor customer service 12/5/2007

We rented a commercial tent from this company. They did not set the tent up correctly. We tried on several occasions to tell them and they did not respond. The tent collapsed during a rain storm because they did not use stakes that were long enough, nor did they use pull downs or straps on the corners to allow the water to run off. They never responded to our complaints after our show was over. We lost product due to water damage, we lost sales because customers could not enter a collapsed tent. Use them at your own risk- more
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