I only used Heinrich's twice- for help with my son's graduation cake and decorating-but they had a myriad of choices, the photo-image topper I ordered was perfect and easy for the non-baker/decorator(that would be me)to use and they answered all my questions. The variable might have been that I was able to go mid-week, early in the day, so they were not crowded at all. I'm heading there now for christmas goodies!!
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