Sorry - my experience was anything but stellar. Seating was quick, it was late afternoon and they were not busy. After reading reviews here and elsewhere that this was the best burger in the 'Burgh, I had to try it. I ordered it cooked medium. It came out beyond well done. Since I was so hungry, I decided to not send it back. The bun was nearly inedible, with a very tough skin and difficult to bite through, which made the burger and condiments want to squeeze out the back when trying to take a bite! Very lackluster flavoring of the meat - probably because it was a hockey puck.
Cons: Parking, cook it the way THEY want
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