After checking out the menu at Urban Spring, I soooo looked forward to having a freshly made smoothie and enjoying any of a selection of vegan treats not shipped from out of state until I experienced the frigid reception of the workers. Even though there were NO other customers in the store and no one even greeted me. The woman was all indignant when I asked about a grain on the shelf - which she wrongly identified. When I tried to pay with a debit card, it would have been nice (and customary) if the woman had at least suggested a nearby ATM - especially since it was raining ice outside. Finally, there was nothing in the way of a ""thanks,"" ""have a nice day,"" or ""stay warm."" I left wondering who these people were who could be so connected to the earth yet so disconnected from people.
Pros: organic and local ingredients
Cons: anti-customer service
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