I've tried 3 times to view wedding invitations with my daughter at David Gregory. First time..no wedding books in the store--at a bridal show--go there. Second time--you need an appointment--(no one was in the store)--you need to come back Third time---had a 9 am appointment--We knocked and knocked...no one came to the door; lights were out. When I called at 10, they said they were there we didn't knock hard enough. When I said that I thought they should have been watching for us (we were on time) especially since it was cold and raining, they had no answer. Just said we were obviously unhappy and nothing they could say would change that....how uncivil!!! RSVP in Prairie Village loved it though...they were nice as could be...we order 2,500 in invitations there!!!
Pros: Nothing I can think of! Rude and abrasive!
Cons: No idea they are in a customer service industry
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