My doctor's visit was fine; however, when I called a few months later to acquire my records for a car accident claim, the receptionist was incredibly hostile and told me my records would take two weeks to be released. A month later and several phone calls later I have still not received my records. I work in a medical clinic and know it takes about 4 minutes to fax a patient's records to another clinic once the release has been signed. I' have also addressed HIPAA and AHIMA regulations and know that my records should have been released in a more timely fashion. Although the doctor herself was friendly and fine, I would not recommend the clinic based solely on her front desk staff and the face that I've had to issue a court order in order to receive my medical records.
Pros: satisfactory doctor
Cons: hostile front desk staff
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