I do not recommend leasing an apt @ Autumn Chase apts in carrollton texas. We were given an apt w/ a water stain on the ceiling & told that if we listed it on our 'move-in inventory' it would be fixed. Here we are almost 3 months later, the 'water stain' is now a full blown leak, so every time it rains, we have a leak in our apt. We contacted the local office as well as corporate & still no resolution. There are ants in our apt, supposedly pest control came by & sprayed, but we still have ANTS. We were referred by a friend & before we signed the lease, were told that our friend would receive $200 off rent. Then another person told us a different amount & yet another person gave us an entirely different amount. In the end, our friend did not receive the amount that was initally stated to us. As if this was not enough, when we have tried to get "correct" answers from anyone, it seems that the office staff do not know the answer & do not try very hard to find an answer. Instead you just end up w/ several different answers.
Pros: Car Wash, Fitness center, Cybercafe
Cons: Customer service, poor handling of tenant concerns, Ants in apt, leaky roof
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