I purchased a platinum ring & had my diamond set into a new setting in July 2006. After wearing 3 mths the platinum scratched horribly especially for the thousands of $$ I paid for it. I asked Paul Medawar if I could look into resetting the ring into something else. He started yelling & screaming at me in front of other customers saying that I picked this ring, it was my choice, etc. I totally agree with that. I again asked him for his professional advice on what we could agree on together to compromise on a solution. He went ballistic & was very unprofessional. I have never been treated so rudely. He bullied me right out of the store. He is a very unkind, rude, condescending, vicious & dishonorable man.
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