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5 Frowns for Thai Smile - Review by citysearch c | Thai Smile Restaurant

Thai Smile Restaurant

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5 Frowns for Thai Smile 12/26/2007

I would have loved to write a review on the food, but the rude hostess with a bad attitude didn't give us the chance. We arrived on Christmas day without a reservation and were told by this arrogant condesending young woman that they weren't seating anyone without a reservation "either inside or outside." For a restaurant hostess, hospitality is everything. In the world of business good customer service counts and is measured by the bottom line. I don't think I will go back to try the food. There is no food that is good enough to warrant being treated rudely. We drove into Palm Springs and had an excellent meal at Thai House. Great authentic Thai food and excellent service. more
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