This is my first online review of any entity, ever. Was it not for Tracy, I'd give 4 stars on this first visit. Dr Gillette and staff were all warm, considerate, efficient, and really put me at ease. I was relieved to be having such a fine time. This made Tracy's behavior especially jarring and unexpected. From the first moment, she was uncommunicative and very rushed. Was I warned, I would know that exam involves inserting sharp metal between gum and tooth to take a measurement. Most people are naturally uncomfortable in a dentist's chair, and it's difficult to resist the flinch reflex sudden tooth pain elicits. No problem. But I wasn't warned and so the instant sharp pain came as a surprise. I asked her (in good humor) to wait a second, what she would be doing. From there it went downhill. She lost her temper with that innocent and politely-delivered question! Instead of pulling back a little, she kept aggressively stabbing away as if the building was on fire, irritat
more