I was worried when I read the posts - I'm a patient for over 10 years. The new office ia a great improvement. I missed Diney too, and it seems that the nurse I saw is very good and caring like her. The computerized records also great. On Dr. F, my experience has been overall very good, I have had small problems and very big ones, and I've always received quick feedback, responsive scheduling, and even a phone call in the middle of the night I contacted the exchange in a panic. Dr. F is quiet and contemplative, not outgoing. What people might view as detatchment seems to me her focusing on listening to the patient and thinking through it - she doesn't talk a lot but listens intently. My only negative experience was a harried receptionist when making the appt - but I can understand, it's a big practice and they are still getting used to the new software and procedures.
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