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Overpriced, Terrible customer service and extremely rude owners - Review by citysearch c | Swirll Winery & Wine Bar of Downtown Dallas

Swirll Winery & Wine Bar of Downtown Dallas

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Overpriced, Terrible customer service and extremely rude owners 11/19/2007

We went with a group of people for a friends birthday. We enjoyed being there and making wine. The evening was going well till we gave out several credit cards for paying the bill. The owners wife started repeatedly chiding us on not knowing the house policy of one credit card per group. Unfortunately, our group was never informed of this policy and had we been asked nicely we would have obliged. After being treated like that we obviously did not want to return in order to pick up the wine we made. The owner made a huge fuss over that and we finally paid the balance of the bill without the wine we made on a single card. The owner then very rudely asked the entire group to leave the resturant and slammed the door on us. It ruined a perfectly good evening and it was really embarassing for my friend celebrating her birthday. I would not recommend this place to anyone. more
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