I've had to deal with this company twice, as Fry's Electronics uses them as the service department for extended Warranties on their Televisions. Wow, it's amazing this place stays in business. Everyone I talked to at Fry's gave me a sheepish answer about how they wish they didn't deal with Normans. I've had to deal with them twice and both times it's been a run-around. Slow or no callbacks, delays, and general feeling that they don't care one bit about what's going on with your repair. Avoid if at all possible.
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