Came to our house to fix two problems with a big screen TV. One problem was fixed on the first visit, had to call them back the same day to look at the seond problem, they ended up having to order a part for the second problem. Never heard back from them so finally called to see if the part was in and they had no recoerd of a part being needed or ordered but said they would check with the serviceaman. Never heard back from them so called again and they said that the part had been ordered. They called back a week or so later saying the part was in so I scheduled them to come install the part. I was told that they would call by 10AM that day to let us know when they would be at the house. By 11AM had not heard from them so I called them and was told they would eb there between 3 and 5PM. Serviceman called at 3 to say he was on his way but he never arrived. I called his cell phone twice to no answer. He did call back after 5PM to tell me that he was in a another part of the metro area and would not be at our house that day. All of this took place over the couse of 5 weeks. I finally told them to forget it and hired another company to repair the second problem.
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