Took them 9 weeks to repair my car and surely it should have been in perfect condition, only to bring it to another auto body shop for an appraisal for $1100 in additional damages they didn't fix. At least 1 component that they said they replaced (and in turn were paid for) was not replaced. They made no outbound calls to me, so I'd check in every few weeks with them. I didn't feel they cared about me as a customer. My car looks ok, but I've had problems with it since and they haven't really taken responsibility for fixing. I would go elsewhere.
Cons: Total cost to fix my car was $11K - that seems like a lot for the amount of damage that was done.
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