Bay Auto Body

Hello everyone. Just wanted to let you know that we have changed locations. We are now at 373A Shattuck Way just about 100 yards down form the old building on the right, behind Custom Pools. We have a full mechanical shop and Body Shop to serve all your automotive needs. Stop by or call to see why, when it comes to yout car care Bay Auto is the place to go. We are open M-F 8a - 5p and Sat. By appointment only (But someone is usually on hand to answer any questions you may have untill around 12p.m. Thank you, and we look foward to seeing you all at Bay Auto!\r \r Alan Ebersole\r Assistant Service Manager\r A.S.E. Certified more

I got an estimate from a more well-known body shop first, and my eyes popped out of my head ... Bay Auto Body's estimate was half of that. My car looks as good as new. Very satisfied. more

i will not tell you this place is terrible, its not. they are good mechanics, not the best but good. some of them in there are really good people, and some are scum. i will not name names, but i worked there and while i learned alot of good, i learned alot of bad as well. oil is not added to your car by exact specs. not a huge issue but your manufacturer wouldnt agree with their methods. i seen some racism, and the owner is...well an A-hole. all in all i guess what im trying to say is look elsewhere first. they will treat your car right, and try to get you the lowest buck, but its not the best place to go. more

What a great job Bay Auto did and the professionalism, concern and kindness shown was well over and above anything expected. I was well informed, received prompt responses and ultimately was given the complete satisfaction in knowing that my CRV was in the very best of hands! \r \r I carefully inspected my vehicle paying very special attention to the paint feathering and it is one of the best jobs I have ever seen. Absolute perfect blending and feathering. She looks spectacular! The a/c works perfectly, the alignment is right on, not an issue to report nor did I ever think I there would be one. I truly feel that the crew at Bay Auto are truly in the business of ""making it like it never happened"" and go over and above to take care of the needs to their customers as well as their vehicles.\r \r Pros: Spectacular Work Cons: off Rte 16 a plus or minus LOL! more

Bay Auto Body must be under new management or something as my experience was completely different. They did an excellent job of fixing my car, handled the insurance company only sending half of the money required to fix it and even detailed it for me! I'm very pleased with their work. They made my ten year old car look new! Highly recommended. Pros: great service, good communication, handled insurance company more

I've been taking my car to Bay Auto since I got my first car. It was an older model and I took it to these guys for repair after repair. They made an honest mistake that ended up costing me well over $2,000 in the end. When the problem came up, not only was I treated poorly but spoken to in a most unprofessional manor by the owner of the business. No problems were dealt with and I wasn't able to get a single word in. I will never take my car back to these people and I urge anyone who sees this to avoid these scumbags. Pros: They tried to save me some money along the way Cons: They never really fixed anything properly more

Took them 9 weeks to repair my car and surely it should have been in perfect condition, only to bring it to another auto body shop for an appraisal for $1100 in additional damages they didn't fix. At least 1 component that they said they replaced (and in turn were paid for) was not replaced. They made no outbound calls to me, so I'd check in every few weeks with them. I didn't feel they cared about me as a customer. My car looks ok, but I've had problems with it since and they haven't really taken responsibility for fixing. I would go elsewhere. Cons: Total cost to fix my car was $11K - that seems like a lot for the amount of damage that was done. more