Initially it started with bad note with drive in cleaning but my previous review was a result of mis-communication. My down jacket bottom band was stretched after the 2nd dry cleaning. Management at drive in cleaning worked really hard to resolve the issue, they contacted the manufacturers and stayed in touch with them on regular basis. The net result was that the manufacturer finally contacted me and offered me to buy any apparel from their company website for the amount of jacket (as they do not manufacture the jacket anymore). I am really happy with drive in cleaners efforts, though it took almost 2 months but finally it paid off. I wish I could remove my earlier note but that option is not available on the citysearch website, so I am writing a new review for them.
more