I have had both great and bad experiences here. Chiara is the best. Honestly, she's tried to fix the mess ups by Melinda. She's also the most amazing hair stylist ever. But I went to Melinda to do my color and for some reason, after 4 times, she could never get it right. I've been having my color done for years and never had someone who coudn't get the roots and the rest of my hair the same (or even close to the same) color. She tried to blame it on my hair but that's highly unbelievable, I think she just couldn't mix the color correctly. She's never that interested in me and leaves it all to the wonderful assistants. And that I could deal with if she could only do what I could do with bottle of dye from the store, and get an even color. So I HIGHLY recommend Chiara but please be careful with Melinda for color. I gave her 4 tries to fix it and it's still not right :(
Pros: Chiara, most the staff and products
Cons: unsatisfactory color
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