I agree with those who have had poor customer service here. Sorry if someone misunderstood and thought that it had anything to do with one person in particular, but I have had poor customer service there on several occasions. Why go back then? It's the only dance shoe place on this side of town that I had found, but I guarantee you now that I will be shopping online only to simply avoid this place. The owners should know that 'mother's will talk' and I have spoken to several mothers at my daughters studio who dislike this store immensely. Someone will get smart one of these days soon and open another option for those of us on th westside!
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