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Prices constantly on the incline - Review by citysearch c | Roberts Salon & Day Spa

Roberts Salon & Day Spa

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Prices constantly on the incline 11/22/2007

Have been a regular client of Roberts Salon for over 12 years & simply love my hair styles & nail tech; but due to the fact that Mr. Pence loves the color of "green" he has simply over-priced what he demands his employee's to charge for services. The place is nice on the inside but nothing outstanding to justify the amount being charged for services. A perm, cut & style for short hair will run $180 to $220 while one manicure is $30 with an additional $5 for french. Over the past couple of years, I have noticed a large volume of turn over with the staff & have heard discussion of being unhappy & discontent among the staff. Due to the regularly scheduled increase in services (not that the individuals providing the services are getting the increase - they only get 40%) I have had to make the dicision to no longer be a regular client of Roberts Salon but instead seek hair & nail services elsewhere within the community. I have been blessed to find a salon where the entire staff is relaxed, friendly, yet professional where the prices for services are much more client friendly & is just as close to my home as Roberts but in the opposite direction. Mr. Pence needs to realize that the clients who come on a regular bases are his true "bread & butter". **To inform the lady who posted just before me, as of the 20th of December 2007, Dede will no longer be with Roberts. Pros: serve coffee or tea with services Cons: extremely over priced for all services more
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