I called to confirm 1.5 hours before showing up at Plaza Honda that a car would be available for a test drive. James insisted on talking prices first ("if I took $500 off the sticker price would you buy it right now?") even though I told him I was there just to look and to test drive the car. Since I already drive a Honda, James assured me that I "already know how the car drives" and ultimately explained very plainly that no cars were available to test drive. He said that they'd need to take apart the showroom to make a car available and encouraged me to walk across the street to check out a Toyota (at Plaza Toyota, of course)! No apology, no regret from James - no problem at all wasting my time knowing full well that there would be no test drive, even though he photocopied my license and wrote down lots of my personal info. I walked out, never to return. I received a phone call the following night (8:15pm!) from Damian at Plaza asking how my test drive went. I explained what happened and he said that if we couldn't come to an agreement over price, there is no test drive. I explained that I never said the price was bad -- just that I wanted to DRIVE the car before I purchased it. Damian acted like he'd never heard such a ridiculous idea before! Damian also explained that nobody would want to take a test drive on a car that had 100 (yes, he said 100) miles on it, so that's why they don't let everybody take test drives. Besides, he said, there are no cars for test drives except those in the indoor showroom. I am not making any of this up. Plaza Honda can absolutely kiss my a**. My recommendation is that everyone avoid this place like the plague. I certainly will.
Pros: Large showroom.
Cons: Test drive? Don't count on it.
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