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Unscrupulous, deceitful practices; worst cleaners around Santa Monica & Venice area - Review by citysearch c | Metropolitan Cleaners

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Unscrupulous, deceitful practices; worst cleaners around Santa Monica & Venice area 10/20/2007

Avoid these guys like the plague. The owner seems like a nice enough guy, but when I decided to try out his business for the first time, due to a coupon offer that I received in the mail, he would not honor the coupon. He promised $20 off, but when I presented the coupon to him, he said that I needed to give him the coupon when I DROPPED off my clothes, NOT when I PAID for them. (By the way, the coupon had not expired yet). Who has ever heard of not being allowed to present a coupon at the time of payment? Ostensibly, the reason must be that if you get $25 worth of cleaning done and you present the $20 coupon AFTER he gives you the total, he only gets $5. But if you drop the clothes and the coupon off at the same time, he can tell you that he actually did $45 worth of work and still collect the original $25 that he would have charged. Sneaky, dishonest practices.\r \r P.S. The clothes that I dropped off still had stains in them when I picked them up. Poor cleaning job just to put some icing on the cake! Cons: Deceitful practices, poor cleaning job more
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