Awful costumer service. These guys own the shop and have no idea what they are doing. There was used equipment put in my vehicle and the wiring was a disaster! I found out all of this after I had to take something inside apart, when I started taking piece by piece of my vehicle apart I discovered more and more problems. Then dented my door, and ruined about 2000.00 worth of wires and equipment including the 700.00 speakers they talked me into getting, and they don't even sound good. After I sorted out the mess the way they had wired my navigation and stereo actually ruined it and I had to get a new one. The nav/radio blew up right in the guys hand that was inspecting the mess. He was a manager at circuit city & he laughed at the job, then mentioning that he had seen other vehicles Audio Creations had done that were worse then mine. A total mess, they wouldn't give me my money back they just offered to fix it, but by then they had done enough damage not to mention the vehicle is a brand new (08' $50,000) I wouldn't recommend them if you paid me to do it. I feel bad for the people who take their cars in and have no clue about what's going on. If I didn't know anything about stereos I NEVER would have thought twice about what they did, so if you've had some work done by them you might what to get it checked out so you don't end up with a caracoled hunk of metal. Yes, that's right the wiring was so bad my vehicle almost caught fire. Talk about a serious headache!
Pros: When you walk in your fooled by a nice store set up, you think postive by your over all observation & man are you WRONG!
Cons: Everything; these guys are con artists. There was used equiptment installed in my car!
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