My call was returned a month later. The owner apologized for the delay(??) He said he thought my dog had a sprained paw. I explained what the vet thought and the procedures performed. I sent a copy of the bill and was reimbursed by the owner. Gross neglect was an overstatement but a call to me and/or my vet was indicated. It's hard for me to rate the kennel. I think it is the best place I've found for dogs to play and not be caged. I was truly happy when I found them because I felt I could leave my pet without worrying about his care. Perhaps this was an isolated incident, if so, I would say this is the best kennel around. Would I use them again? I'm undecided.
Pros: Good area for play
Cons: Didn't recognize infected paw
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