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What happened to customer service? - Review by citysearch c | Kevin Taylor Restaurant

Kevin Taylor Restaurant

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What happened to customer service? 10/2/2007

My husband and I excitedly made reservations at Kevin Taylor for our first anniversary. We were seated promptly and introduced to out waitress who reviewed the menus with us after a short wait. The host was wonderful and attentive, helped us choose an excellent bottle of wine to pair with our meal. The glass of wine I ordered wih my appetizer was poured promptly while my husband's beer took another 15 minutes. Appetizers were delicious. The waitress forgot what I had ordered and came back to ask, and even after that I was almost served the incorrect soup. Our meals were great, we really enjoyed the food presentation and flavors, but the service at this pricey restaurant could stand to improve. Pros: Great food Cons: Poor service more
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