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Horrible Customer Service - Review by citysearch c | Motorcycles Unlimited INC

Motorcycles Unlimited INC

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Horrible Customer Service 1/9/2007

Unless you are buying something they don't even want to talk to you. Even if you are buying something, they are very rude and act like you are bothering them or wasting their time. That goes for everyone from the owner, Patrick, on down to the clerk at the front desk. \r \r The mechanics aren't very good either. I had them put new exhaust pipes on my cruiser and after bringing it back several times, they never could get it right. I called back a few months later on a Monday and Patrick couldn't even tell me what brand of jet kit they put on my bike. He then proceeded to tell me that it was his ""day off"" and that he shouldn't even be helping me since I was having someone else work on my bike. I'm sorry but his shop is too far from my house...not like I would ever go back there again anyway. When I told him that comment wasn't necessary, he hung up on me. Is that how a business owner should treat his customers??? Wow is all I could say. \r \r What now? I high recommend Grand Prix Motoring on Richmond Ave. They always have a great selection of bikes at a great price and they follow it up with great service. Evan and the entire crew are very knowledgeable and courteous and they love to talk about bikes. They are true motorcycle enthusiast. Thanks for everything you have done for me Evan!!! Cons: customer servie more
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