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Worst customer service experience I have ever had - Review by citysearch c | Philipe's Day Spa

Philipe's Day Spa

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Worst customer service experience I have ever had 1/11/2007

I went to phillipes as part of my things to do the day you get married. I had made an appointment for massage, manicure and pedicure and I believe there were about 10 of us. As stated, we had reservations. It started off that they FORGOT about me. The Bride. Left me in a room for 30 minutes before I finally went up there to see what was going on. They then shoved me into the peddy room and rudely informed me that I had missed my manicure appointment so I would be unable to receive it. I didn't miss it, they forgot about me. Luckily, the very kind woman who was working on my toes decided to stay late and do my hands. It was such a horrible experience and I paid over $100 for it. and I wrote a letter to the district manager and she never responded back to me. There are so many spas out there, find one that treats you well. I don't recommend this one at all. more
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