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Very Unprofessional! They may make your situation worse than before you call them! Customer service. What's that? They're clueless on towing and helping their customers. - Review by citysearch c | Daniel's Towing & Recovery

Daniel's Towing & Recovery

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Very Unprofessional! They may make your situation worse than before you call them! Customer service. What's that? They're clueless on towing and helping their customers. 1/17/2007

The right front wheel of my car slipped off the road and into a ditch of water. I called Daniel's for help and as I was waiting, several people stopped and offered their assistance. I told them that I had a tow truck coming. I was thinking that I would have a professional do the job so that my car would not be damaged and no one would damage their own vehicle while trying to pull me out. Instead, as the tower was pulling my car from the back, he let the back wheels slide into the ditch. At that instant, my car began filling with water. He then unhooked the car, turned his truck around, hooked onto the front of the car (it seemed to take forever as I watched the water seep into the stereo speakers on the front door and creep up onto the passenger front seat) and finally pulled me out of the ditch. I opened the passenger front door and water spilled out of the car. I drove home with water splashing from the front to the back of the car. I contacted the manager and he said there was nothing he could do. So......if you need a professional, Don't call these guys! Cons: Very Unprofessional more
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