After having a horrible experience with a different local cat sitting service, I switched to Urban Tails. Urban Tails' in-home consultation provided me with the peace of mind I needed to entrust my pets to strangers again. The consultant was personable, knowledgable and showed a genuine interest for my cat's health and safety. He stayed for a 1/2 hour to go over my cats' daily routine and asked tons of questions and took notes, which really set my mind at ease. When I got home, my cats seemed relaxed and happy! I'm sure they didn't even miss us because of the excellent care they got while we were away. I was so happy to read the daily remarks the sitters left behind. The remarks detailed my cats personalities and activites to a tee, which showed me not only that the sitters spent significant time playing with my cats, but also that the sitters are genuine animal lovers. Urban Tails is not just any cat sitting service, they are a group of people who really love taking care of animals- which makes all the difference in the world.
Pros: The sitters are true animal lovers!
Cons: nothing!
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