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Horrible Service!! - Review by citysearch c | Umami

Umami

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Horrible Service!! 1/31/2007

So, I have been to Umami twice since its opening. The first time, I was seated 45 minutes after my reservation. To top it off, the recommendations given were over salted or tasteless. I highly recommend avoiding the main courses. I just attended again tonight. Unfortunately, I walked out infuriated. Not only were we seated after our reservation time, despite open tables, it took 50 minutes to take our order. Even the edamame took 35 minutes to arrive. Are you kidding me?!?! Then we kept getting told our sushi was coming when it came out first. Our salads took a whopping 55 minutes and arrived last. The food was tolerable, but certainly not worth the wait. Finally, I was double charged on my credit card! The whole endeavor took 3 hours. ON A WEDNESDAY!!! Who has that kind of time?! I do not recommend this place except for drinks and to sit around waiting for nothing! Pros: good chicken salad Cons: everything else, service atrocious more
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