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Not a pleasant experience. - Review by citysearch c | Trudy's Brides

Trudy's Brides

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Not a pleasant experience. 1/15/2007

If you want to enjoy your dress shopping, do not go to this place. I drove more than 1 hour to go to this place from san Francisco. Although I had the first appointment at 12 oclock on Sunday, and I was there at 12:00 o?clock, the door opened and the place was already like a zoo. Then I told them when my wedding date was (I had 5 months), the manager and the consultant started laughing at my face that I am too late. And they started pushing me to decide which dress I like. They don?t let you take pictures of yourselves. They don?t let you to go through the dresses yourself and pick, and I had to share the mirror with another bride. This was the worst experience I had. Then when I was leaving and they thought I am already gone, they started talking about how late I am in a very rude way to the next bride. I will never recommend this place to any one. There are so many other salons with much nicer staff and more pleasant environment. Don?t waste your time here. I ended up buying my dress on the same day at a bridal salon in San Francisco. . In short this place has no respect for its customers. Pros: good selection. Open on Sundays. Cons: poor and rude customer service, bad ambiance, too crowded. They don?t let you take pictures unless you order, so it is very hard to remember and decide. You cannot go through the dresses yourself. more
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