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Unsatisfactory customer service - Review by citysearch c | Paulsons Carpet One

Paulsons Carpet One

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Unsatisfactory customer service 1/7/2007

I was referred to Paulsones on Sandy. This was not a good experience. When I first walked in people were standing around the desk and quickly asked what I was doing their. I explain that I am looking for vinyl so they show me where their samples are and explain pricing. I find the vinyl of my dreams so they get me to take the sample home. At home we decide its perfect, so we make it back to the store early to make a large order. We are told it would be two hundred dollars more then they have posted; they fixed the mistake and made the order. The next day they call me (after I started painting my kitchen to match my waited flooring) they canceled my order. They explained it was not as easily available. I will keep trying to get the vinyl, but taking my business somewhere else more
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