Two family members have gone to the i.d. salon for highlights, using two different colorists - one is the part owner. Neither one listened to our requests for highlight color and density. Instead they did what they thought would be ""good for"" us. In my case the result was an unatural brassy gold color, with dense and sparce patches of color. They offered to recolor and so I took the time to return and the recolor is no improvement. I think they just went throught the motions with no real attempt to fix their work.
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