We have had our 2002 Ford Explorer with 50,000 miles in the Service Department ever week for the past three weeks. We pickup the vehicle and the problems are not fixed. I swear they do trial and error diagnosis. Each time the same syptoms have a different solution at a cost.\r
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Avoid Fords. Avoid Crossroads Ford Service Department.
Pros: Convenient Hours
Cons: Horrible Service Team
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