I have had three very bad experiences with Ironwood Communications in approximately one and one-half years. Each time I made appointments for services, the installer was always late, or did not show up. The last time I changed my residence location, I made an appoint for between 1-4 pm. The installed arrived at approximately 5:40pm and could not do the job. I prepared the location as per the installer instructions, then the new installer sent out would not make the insatallation because he did not agree with the first installer. The installer that finally did the job destroyed some of my shrubs by stepping and kneeling on them. The supervisor sent out to view the damage was more than two hours late, and only showed up because I complained to the General Manager of the Vancouver, WA. office. I do not recommend using Ironwood Commumnications Services for anything that requires punctuality and truthfullness. I think Ironwood representatives are trained to say ""I applogize"" when they recieve criticism or complaints, because they use that phrase often and with great ease.
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